Social Media Content Moderation
Nurturing a social media community around your product is quite necessary. Your social media pages are filled with user comments and posts. While most of them are as per the guidelines of social media content norms, others can include false and hateful content. It could also be content in the form of photos and videos that do not comply with the platform’s guidelines If you have a presence on social media networking sites, you need a dedicated content moderator to screen all the comments/feedback/reviews and make it favorable to your company or brand. Ultimately, making your brand as user friendly as possible.